Privacy Policy

Who we are

Xyphor Technology ("Xyphor", "we", "us", or "our") is a digital studio that designs and builds AI systems, software, and websites.

This Privacy Policy explains what information we collect when you visit xyphor.tech, contact us, or interact with our ads and pages on platforms such as Facebook and Instagram, and how we use and protect that information.

Information we collect

Information you give us directly. When you request a callback, fill in a contact or lead form, message us on WhatsApp, email us, or submit a form through one of our ads on Facebook or Instagram, we may collect your name, phone number, email address, the company or project you are enquiring about, and any details you choose to share.

Information collected automatically. When you visit xyphor.tech, we may collect standard technical data such as your device and browser type, approximate location, the pages you view, and how you interact with the site, using cookies and similar technologies.

How we use your information

We use the information we collect to:

• Respond to your enquiry and arrange a callback, quote, or proposal.
• Provide, deliver, and improve our services.
• Operate, secure, and improve the website.
• Measure and improve the performance of our advertising.
• Send you updates about your request, or — where you have agreed — about our services.
• Comply with our legal, tax, and accounting obligations.

Advertising on Facebook and Instagram

We promote our services through ads on Meta platforms (Facebook and Instagram). If you submit your details through an instant or lead form attached to one of our ads, that information is shared with us so we can contact you about your enquiry, and we handle it in line with this Privacy Policy.

We may use measurement tools such as the Meta Pixel or the Conversions API to understand how our ads perform. Your use of Facebook and Instagram themselves is also governed by Meta’s own Data Policy.

How we share information

We do not sell your personal information. We share it only with:

• Service providers who help us run our business and website — for example hosting and database providers, analytics, and communication tools — under appropriate confidentiality terms.
• Advertising and platform partners such as Meta, where you have interacted with our ads.
• Authorities or professional advisers, where required by law or to protect our rights.

Data retention

We keep your information only for as long as needed to respond to your enquiry, provide our services, and meet legal or accounting requirements. When it is no longer needed, we delete or anonymise it.

Your rights and choices

You can ask us to access, correct, update, or delete the personal information we hold about you, or to stop contacting you, at any time. To make a request, reach us using the details below and we will respond within a reasonable time.

Depending on where you live, you may have additional rights under laws such as Egypt’s Personal Data Protection Law, the EU and UK GDPR, or the California Consumer Privacy Act (CCPA).

Data security

We use reasonable technical and organisational measures to protect your information. No method of transmission or storage is completely secure, but we work to safeguard the data you share with us.

Cookies

Our site uses cookies and similar technologies to keep it working, remember preferences, and measure traffic and ad performance. You can control cookies through your browser settings; disabling some cookies may affect how the site works.

Children

Our website and services are intended for adults and are not directed to children under 13. We do not knowingly collect information from children.

International transfers

We are based in Egypt and work with service providers in other countries. Where your information is transferred internationally, we take steps to keep it protected.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will change the "Last updated" date shown at the top of this page.

Contact us

If you have any questions about this Privacy Policy or the information we hold about you, reach out: